We Deliver Excellent IT Service

Our value proposition is simple.
We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

Managed IT Services

Resolve potential issues before they impact your business with 24/7 monitoring and continual maintenance of your devices, servers and network.

VoIP

Enterprise Grade VoIP telephone system suitable for businesses of all sizes. Hosted on premise or in the cloud.

Networking

The continuity of your business revenue relies on your networks being efficient, reliable and always online. Each network is analyzed individually and extensively to provide the best service available.

Cloud Services

Work from wherever you choose. Cloud services lets you access your email, documents and workflows on demand, anywhere.

Security

Proactively secure your network, servers and computers from malicious viruses, malware and ransomware so your business can run efficiently and ultimately, increase profitability.

Backup and Disaster Recovery

Full range of backup options than can restore files instantly in the case of failure. Recover essential data in the case of disaster to protect your business.

Notifiable Data Breaches

Protect you and your business in the case of data theft that is compliant with new Australian Legislation that requires reporting of a breach.

Support

Be confident in your IT, while Spark Computers does everything to prevent issues from occurring - sometimes you just need to call us and a technician will be able to help.

ABOUT US

Spark Computers was built on a philosophy that all business’ need IT support and guidance. The aim to our approach is an all-encompassing IT Solution that is affordable and predictable with our flat rate pricing.

We offer top to bottom IT infrastructure as well as support for our clients. We focus on security and redundancy with a 24/7/365 Network Operation Centre (NOC) that sends alerts for any problems that may arise – it’s not uncommon for a client to get a call from us to fix a problem they didn’t even realize they had – and ideally will never have again.

 

Too often businesses are slaves to technology, spending significant time troubleshooting computer issues or repeating tasks that can be easily automated. We believe that technology exists to serve you. Every day we work to make that a reality.

 

We want you and your staff to focus on your customers.

Let us handle the details. Security, up-time, and reliability is our specialty and focus. We manage your entire technical infrastructure so that you need only one call to support it all.

Constant Communication

We will talk to you regardless of how difficult or embarrassing the situation is. When there’s an issue you can expect to hear from us at least every few hours until resolved. The more critical the issue, the more often we communicate.

Simple Honesty

People make mistakes. We’re tech wizards, but we’re still people. We will speak openly and honestly with you, even if we make a mistake or forget something. We know clients value the phrase ‘I don’t know, but I’ll find out for you’.

Yours, Not Ours

Every solution, all hardware and data belong to you. When implementing a solution, new piece of hardware or software, we keep in mind that we may not always be your IT provider. We will clearly document how to access your hardware and data so you can pass on administration to a new provider with as little friction as possible.

Every Issue is Critical

When a user can’t work or do what they’re used to doing, it’s critical. We strive to fix issues in minutes if possible, hours at the most.

We’re not just a provider, we are your technology business partner. Your CTO, CIO and in house IT team. We help you utilize technology to the fullest. Our team is constantly searching for ways to improve internal processes and automate tedious tasks.

Why fix a problem when it can be prevented?

Technology moves fast. Every day there are updates, security patches and new vulnerabilities to worry about. In addition to the daily wear on network, server and workstation components. There is no set-it-and-forget-it option in today’s high-speed world.

Your systems are monitored 24/7/365 by our Network Operations Center (NOC) and Security Operations Center (SOC). If an update doesn’t install properly, a backup fails or an anomaly is detected, our team immediately takes action.

Enterprise Solutions, Small Business Investment

With Spark Computers, you get expertise. Your field engineer has experience supporting enterprise-level infrastructure and systems. We use this knowledge to ensure you have access to the tools, automation and features used by Fortune 100 companies at a fraction of the price. Every solution is carefully vetted to ensure it will scale, whether you are a company of one or a thousand.

Technology is everywhere, your support team should be too

We live in a magical age where computer technology is everywhere. It’s in your phones, cameras, appliances, lights, doors, windows and even your power outlets. At Spark Computers we supply and support all these components to ensure end to end visibility of your business technology. This means you have one number to call for support and one company who is responsible. There is no finger pointing or delays waiting for someone else to fix it. It’s our responsibility.

LOCATION


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