Next-Gen Managed IT Services for Finance

Tomorrow's technology, today

Spark Computers has been working with us at Double Balance since September 2021 and has effortlessly taken up our IT operations. The time-saved from not having to worry about and attempt to resolve IT issues ourselves has been invaluable. Spark Computers has managed all aspects of our IT needs and they have consistently been prompt in responding to any email correspondence and troubleshooted issues with speed and efficiency, which is important for a business that operates almost entirely through emails and the cloud.

Brittany Willard

Double Balance Bookkeeping

Worried about the safety of your financial data?

So are we! That’s why we work with top-of-the-line security software and hardware to keep your data safe and sound. We also offer mobile solutions that will make working on the go a breeze.

You deserve to have peace of mind when it comes to the security of your financial firm. Let Spark Computers take care of everything for you so you can focus on what you do best – finance!

Spark Computers will take care of your technology, consolidate other vendors, reduce unnecessary IT spend, improve your business workflows, and keep your security current. We’re more than just your average IT support company. In fact, we consider ourselves your business partners.

Read below to learn more about our services, or give us a call today!

We would be happy to answer any questions you have.

About our IT Services for Finance

We understand that your primary objective is to keep the business moving smoothly. Any interruption can have a detrimental effect on this, and it might cause revenue loss for you or even ruin any chances of future growth in billing clients with current ones if left unchecked

Modern Workplace

The Microsoft Modern Workplace will provide all employees access to their files and information from any device they choose without sacrificing style or comfort in a well decorated environment.

Modern Collaboration & Communications

Your team will get the job done more effectively with our clear communication tools. We can help your communicate efficiently by using calls, conference calls and instant messaging in Microsoft Teams.

Managed IT Security

IT security is extremely important for a law practice, where a cyber attack can be disastrous. Standard Antivirus software won’t cut it. With a specialised plan, we can protect your law practice from cyber threats.

Managed IT Support

IT support that can grow and scale with your practice. Whether you’re working online or onsite, our managed service ensures a smooth workflow for all of the technology in your office.

based in Australia

We offer Australian-based IT support, the tech who answers your call will speak in plain English. No matter what issue arises or how complicated things seem; we know just whereof these problems lie and are more than happy to help as fast as possible.

Modern Cloud

Cloud computing gives you the opportunity to work from any location with modern technologies like computer virtualization and cloud-based telephone systems. This means that your team can operate seamlessly, even if they’re not in each other’s presence!

Simple Packages

All packages are based on a simple, flat rate per user per month.

Essentials

Recommended for

1-5 Users

Designed for small business, our foundational IT infrastructure package provides essential tools and support that every business needs.

We offer the most value possible without compromising on price, making it easy for businesses to access the technology they need to succeed.

Enhanced

Recommended for

5-20 Users

Designed for medium business, our comprehensive suite of tailored services will take your business to the next level, providing a seamless experience and leaving IT headaches behind.

Get everything you need and more with our package that includes all the essentials of the Essentials Package.

Ultimate

Recommended for

20+ Users

Designed for large business our all-inclusive IT solution with custom-tailored additional services to suit your business needs.

We emulate an internal IT team and CIO/CTO that collaborates with you to enhance your business. Plus, you’ll be the first to access our latest innovative solutions.

Add-on to any plan

NEW!

Spark VOIP

Experience the simplicity, speed, and high-quality sound of Spark VoIP, the innovative phone system that seamlessly integrates with Microsoft Teams. With Spark VoIP, unified communication is just a click away, giving you the power to communicate more efficiently and effectively than ever before. Whether you need to make voice calls, video calls, or send messages, Spark VoIP has got you covered. Say goodbye to complex and cumbersome phone systems and say hello to the future of business communication with Spark VoIP.

Spark BOLT

Spark BOLT consists of two systems (BOLT books and BOLT cloud) designed for as little as 1-hour “back online” recovery system for emergency recovery scenarios. Consisting of hardware replacement and a cloud workstation with all of your files, settings and applications ready to go.

FAQ for Financial Firms

What are the main challenges?

Adoption of new technology is essential for improving service offerings and meeting the needs of clients. Failing to adopt new technology will see law firms being left behind their competitors.
Security: Financial firms have to protect sensitive customer data, financial records, and other confidential information. They are a prime target for cyber attacks, and must have robust security systems in place to prevent data breaches.
Communication with clients needs to be around the clock. IT outages can result in delays in matters and potential deterioration of relationships between lawyers and clients.
Compliance: In addition to security concerns, financial firms must comply with various laws and regulations related to industry-specific practices, data retention, and reporting. Failure to comply can result in penalties, fines, and loss of reputation.
Legacy Systems: Many financial firms are still reliant on legacy IT systems that are difficult to maintain, expensive to upgrade, and susceptible to security risks. Modernizing these systems can be a complex and costly process, but necessary to keep up with changing technology trends, regulatory requirements, and customer expectations.

How to best protect from cyber threats?

There are unique threats to your law business that even the most advanced antivirus software can’t protect you from. That’s why we offer comprehensive cyber security packages tailored specifically for lawyers like yourself.

There are a lot of regulations around financial data, how do you support that?

Spark Computers is committed to staying up-to date with the latest data regulation laws in Australia. We are constantly updating and improving our compliance, so that you can rest assured knowing your firm’s or client’s information will be secured by a company who meets these high standards!

Do you work with practice management software?

We are well-versed in a variety of financial software, including Xero, Quickbooks, MYOB, Zoho, and SuiteFiles. These cloud-based platforms provide a host of accounting and financial management features to help businesses streamline their operations, improve productivity, and gain valuable insights into their financial data. Each software offers unique features and benefits, and we can work with our clients to determine which platform best suits their needs.

We're just a small business, we don't need fancy IT, hackers don't care about us

According to a study by security software company, Symantec, 36 percent of all targeted attacks recently have been made against businesses with fewer than 250 employees. This problem is made worse by the fact that, according to the National Cyber Security Alliance 83 percent of small businesses have no formal cyber security plan and 69 percent have no plan at all.

Read full article here