- Essentials
- Enhanced
- Ultimate
| Features | Essentials | Enhanced | Ultimate |
| Features | $3999 /year | $3999 /year | $3999 /year |
| Monitoring and Maintenance
24/7 device monitoring and continuous maintenance to detect and resolve issues before they impact your business.
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| Backups and Disaster Recovery
We protect your valuable data and avoid the risk of permanent data loss with our comprehensive backup and disaster recovery solution.
| 1TB per person | 1TB per person | 1TB per person |
| Technical Support
We provide our clients with free unmetered access to our phone support, email support, and web portal
| Remote | Remote | Remote + Onsite |
| Standard Operating Environment
We install a standard operating environment (SOE) on all your devices, ensuring they are uniform and easy to manage.
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| Cyber Security
Our comprehensive security solutions ensures that your network, servers, and computers are always protected from harmful viruses, malware, and ransomware.
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| Identity Management
We provide a platform so we can administer Identity Management within your business. This gives you the greatest control of your internal data, staff account security, access permissions and staff email accounts.
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| Endpoint Detection and Response
Our EDR system will monitor your network. If something unusual or unexpected happens, data about the event is sent back to the centralised EDR system and analysed. If a threat is identified, our EDR system will take preventative or mitigative action, such as immediately disconnecting the endpoint or even rolling back infected file changes.
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| Microsoft 365 Management
We tailour your Microsoft 365 environment to get the best value for your business. The Microsoft suite is the back-bone for our cloud-first approach and the modern workplace. We implement, maintain and manage this collaboration suite and tailor it for your business.
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| Domain & Website Hosting
We include high-performance WordPress website hosting services that provide the ultimate in reliability, performance, and peace of mind. Our powerful servers are designed to ensure lightning-fast load times and 24/7 uptime
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| Microsoft Modern Workplace
We implement the Microsoft Modern Workplace as a comprehensive solution to streamline collaboration and productivity. With Microsoft Teams at the heart of this platform, our clients can experience seamless communication and teamwork across multiple devices and locations.
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| Cloud First
We move your infrastructure completely to the cloud. Allow us to understand how your business operates. Then we research, design and implement cloud workflows to increase your productivity, security and reliability.
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| Networking
The continuity of your business revenue relies on your networks being efficient and reliable. Each network is analyzed individually and extensively to provide the best service available.
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| Application Management
No matter what software you're using to conduct business, we offer best effort service to maintain, manage and troubleshoot your applications.
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| Printer Management
Regardless of your printing requirement or printing device, we give you the freedom to print from anywhere in the world.
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| Virtual CIO/CTO Service
We're your strategic technology partner. As the business strategist you know what you want to do. Let us worry about the how.
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| Planning and Optimisation
We schedule quarterly meetings with you and your team to review and strategize about how you can get more productivity and profit from your technology.
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| Dedicated Account Manager
We provide you with a dedicated account manager for your business. This person will know you and your business inside and out and be a conduit of service between Spark Computers and you.
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| Spark Project Catalogue
We have many staple projects that business might want or need, get access to this list of projects for no extra project fees.
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| Mobile Device Management
Take our service on the road and manage your business data on employee's mobile phones.
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| Asset Management
Get access to our asset management system, so you know who possesses and where your technology assets are.
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| Employee Training
Our online learning system provides hundreds of training videos and documents that will allow your staff to learn what they want, when they want within a secure learning environment. This can be augmented with your own learning modules, for example ladder safety if you require your employees to complete these. We also schedule quarterly in person IT training presentations.
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| Custom Solutions
Because we know that no two businesses are the same. Our team of experts will work with you to create a tailored solution that meets your unique needs. From design and development to ongoing support, we're here to ensure that your custom solution is a success.
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| Reporting
We provide comprehensive monthly reports so you can truly understand in plain english what we're doing behind the scenes to maintain and secure your business technology.
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| Cloud Firewall
Firewalls are the first line of defense for bad actors trying to penetrate your network. With the requirement for staff to be able to work from anywhere - traditional firewalls fail, as they can only protect a network that you're currently connected to. With our Cloud Firewall, you and your staff can work from anywhere in the world and have peace of mind that you're protected against intrustions.
| Buy Now | Buy Now | Buy Now |
