Spark Computers

Cybersecurity South Melbourne

Ready to supercharge your security?

Protect your business with enterprise-grade cybersecurity at a predictable monthly rate. From real-time threat detection to rapid incident response – we keep your business secured while you focus on growth.

5 minute response time*

*average first response time

Local South Melbourne Team

Fixed Monthly Rate

No Lock-in Contracts

Why Local Businesses Choose Spark

cybersecurity south melbourne

Predictable Security Investment

One monthly fee covers your complete cyber defense - from threat detection to incident response. No hidden costs, even during security events.

Rapid Incident Response

Our South Melbourne security operations center provides round-the-clock monitoring with instant threat response. When seconds count, we're already there.

AI-Powered Prevention

Our advanced AI systems detect and neutralise threats before they reach your business, stopping 99.9% of attacks before they start.

Zero-Trust Security Framework

From multi-factor authentication to endpoint protection, we implement enterprise-grade security tailored to your business needs.

Everything You Need in One Plan

Stop worrying about IT issues. Every support package includes:

Monitoring and Maintenance

24/7 device monitoring and maintenance to detect and resolve issues before they impact your business.

Unlimited Help Desk

Phone, email, and remote support whenever you need it

Security Protection

Advanced cybersecurity to keep your business safe

Cloud Services

Microsoft 365, backups, and cloud solutions

Cybersecurity just got easy for your business

Business IT Packages to suite all size businesses

  • Essentials
  • Enhanced
  • Ultimate
Features EssentialsEnhancedUltimate
Features
$3999
/year
$3999
/year
$3999
/year
Monitoring and Maintenance
24/7 device monitoring and continuous maintenance to detect and resolve issues before they impact your business.
Backups and Disaster Recovery
We protect your valuable data and avoid the risk of permanent data loss with our comprehensive backup and disaster recovery solution.
1TB per person1TB per person1TB per person
Technical Support
We provide our clients with free unmetered access to our phone support, email support, and web portal
RemoteRemoteRemote + Onsite
Standard Operating Environment
We install a standard operating environment (SOE) on all your devices, ensuring they are uniform and easy to manage.
Cyber Security​
Our comprehensive security solutions ensures that your network, servers, and computers are always protected from harmful viruses, malware, and ransomware.
Identity Management​
We provide a platform so we can administer Identity Management within your business. This gives you the greatest control of your internal data, staff account security, access permissions and staff email accounts.​
Endpoint Detection and Response​
Our EDR system will monitor your network. If something unusual or unexpected happens, data about the event is sent back to the centralised EDR system and analysed. If a threat is identified, our EDR system will take preventative or mitigative action, such as immediately disconnecting the endpoint or even rolling back infected file changes.​
Microsoft 365 Management
We tailour your Microsoft 365 environment to get the best value for your business. The Microsoft suite is the back-bone for our cloud-first approach and the modern workplace. We implement, maintain and manage this collaboration suite and tailor it for your business.
Domain & Website Hosting
We include high-performance WordPress website hosting services that provide the ultimate in reliability, performance, and peace of mind. Our powerful servers are designed to ensure lightning-fast load times and 24/7 uptime
Microsoft Modern Workplace
We implement the Microsoft Modern Workplace as a comprehensive solution to streamline collaboration and productivity. With Microsoft Teams at the heart of this platform, our clients can experience seamless communication and teamwork across multiple devices and locations.
Cloud First
We move your infrastructure completely to the cloud. Allow us to understand how your business operates. Then we research, design and implement cloud workflows to increase your productivity, security and reliability.
Networking
The continuity of your business revenue relies on your networks being efficient and reliable. Each network is analyzed individually and extensively to provide the best service available.
Application Management​
No matter what software you're using to conduct business, we offer best effort service to maintain, manage and troubleshoot your applications.​
Printer Management​
Regardless of your printing requirement or printing device, we give you the freedom to print from anywhere in the world.​
Virtual CIO/CTO Service
We're your strategic technology partner. As the business strategist you know what you want to do. Let us worry about the how.
Planning and Optimisation
We schedule quarterly meetings with you and your team to review and strategize about how you can get more productivity and profit from your technology.
Dedicated Account Manager
We provide you with a dedicated account manager for your business. This person will know you and your business inside and out and be a conduit of service between Spark Computers and you.
Spark Project Catalogue
We have many staple projects that business might want or need, get access to this list of projects for no extra project fees.
Mobile Device Management
Take our service on the road and manage your business data on employee's mobile phones.
Asset Management​
Get access to our asset management system, so you know who possesses and where your technology assets are.​
Employee Training
Our online learning system provides hundreds of training videos and documents that will allow your staff to learn what they want, when they want within a secure learning environment. This can be augmented with your own learning modules, for example ladder safety if you require your employees to complete these. We also schedule quarterly in person IT training presentations.​
Custom Solutions
Because we know that no two businesses are the same. Our team of experts will work with you to create a tailored solution that meets your unique needs. From design and development to ongoing support, we're here to ensure that your custom solution is a success.
Reporting
We provide comprehensive monthly reports so you can truly understand in plain english what we're doing behind the scenes to maintain and secure your business technology.
Cloud Firewall​
Firewalls are the first line of defense for bad actors trying to penetrate your network. With the requirement for staff to be able to work from anywhere - traditional firewalls fail, as they can only protect a network that you're currently connected to. With our Cloud Firewall, you and your staff can work from anywhere in the world and have peace of mind that you're protected against intrustions.​
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Testimonials

FAQ

How much does cybersecurity protection cost for a small business in South Melbourne?

Our cybersecurity solutions are provided on a fixed monthly fee basis, scaled to your business size and security needs. Each package includes essential protection like threat monitoring, antivirus, firewall management, and incident response. Rather than charging by incident (which can be devastating during a cyber attack), our all-inclusive pricing lets you budget effectively while maintaining enterprise-grade protection. Contact us for a customized quote based on your specific security requirements.

What's your response time for security incidents?

Our Security Operations Center (SOC) provides 24/7 monitoring with immediate threat detection and response. Critical security alerts are addressed within 15 minutes, and our team maintains an average response time of under 5 minutes for severe security incidents. For context-based threats, you’ll receive a response within 2 hours, complete with recommended actions and risk assessment.

Do you provide employee cybersecurity training?

Yes, comprehensive security awareness training is included in our packages. We provide monthly interactive training sessions, simulated phishing tests, security awareness newsletters, and on-demand video resources. Our training program covers essential topics like password security, phishing prevention, social engineering awareness, and safe remote work practices. We track completion rates and can provide compliance reporting for regulatory requirements.

What security certifications and compliance standards do you support?

We help businesses achieve and maintain compliance with key standards including ISO 27001, NIST Cybersecurity Framework, Essential Eight Framework, and Australian Privacy Principles (APP). Our team can guide you through security assessments, documentation, and ongoing compliance monitoring. We regularly update our compliance protocols to match evolving regulations and industry standards.

How do you protect both office and remote workers?

Our security solution works seamlessly across all work environments. For office workers, we implement on-premise security infrastructure, network monitoring, and access controls. Remote workers are protected through secure VPN connections, endpoint protection, multi-factor authentication, and cloud security measures. All users receive the same enterprise-grade security regardless of their location.

I'm a small business - am I really at risk of cyber attacks?

Yes, and small businesses are increasingly targeted because attackers view them as easier targets. In fact, 60% of small businesses go out of business within six months of a cyber attack. Small businesses often have valuable data (customer information, financial details, intellectual property) but typically have fewer security resources than large enterprises. Our solution provides enterprise-level protection scaled and priced for small businesses.

What happens if we experience a data breach?

We have a comprehensive incident response plan that activates immediately:

  • Immediate threat containment to stop the breach
  • Rapid incident assessment and damage control
  • Data recovery from secure backups
  • Detailed analysis
  • Required breach notifications and regulatory compliance
  • Post-incident security enhancement
How quickly can you implement cybersecurity measures?

We can implement essential security measures within 24-48 hours of engagement. This includes:

  • Basic security infrastructure setup
  • Endpoint protection deployment
  • Email security implementation
  • Initial security policies

Full security implementation, including advanced features and employee training, typically takes 1-2 weeks. We prioritise critical security measures first while building out comprehensive protection.

BOOK A FREE CYBERSECURITY CONSULTATION

Cyber Threats Are Evolving: Your Business Needs a Cyber Shield.

Spark Computers will take care of your technology, consolidate other vendors, reduce unnecessary IT spend, improve your business workflows, and keep your security current. We’re more than just your average IT support company. In fact, we consider ourselves your business partners. Let us take care of your IT, so you can spend your time focusing on your bottom line.

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