Essentials Package
Our essentials package is designed to be the foundation of every business's IT infrastructure, providing the essential tools and support that every business needs. Designed to offer the most value possible without compromising on price.
Monitoring and Maintenance
Spark Computers provides 24/7 device monitoring and continuous maintenance to detect and resolve issues before they impact your business. Our proactive approach ensures your technology is always optimized for peak performance, so you can focus on growing your business with peace of mind.
Backups and Disaster Recovery
We protect your valuable data and avoid the risk of permanent data loss with our comprehensive backup and disaster recovery solution. Our decentralized and encrypted backups ensure your data is always safe and can be easily restored in minutes, thanks to our cutting-edge blockchain technology. With our solution, you can have peace of mind and focus on growing your business, knowing that your data is always secure and recoverable.
Technical Support
We understand that timely and efficient technical support is essential to the smooth operation of any business. That's why we provide our clients with free unmetered access to our phone support, email support, and web portal. Our team of expert technicians is available to assist with any IT-related issues you may encounter, so you can focus on what matters most - running your business. We take pride in the quality of our support services, and we're confident that you'll be satisfied with the level of care and attention we provide.
Standard Operating Environment
We install a standard operating environment (SOE) on all your devices, ensuring they are uniform and easy to manage. With a uniform SOE, we can reduce downtime caused by incompatible software, improve productivity, and increase security by ensuring all devices are up to date with the latest patches and security updates.
Cyber Security
Our comprehensive security solutions ensures that your network, servers, and computers are always protected from harmful viruses, malware, and ransomware. Our team collaborates with top industry experts to deliver the most effective and efficient security protocols to keep your business safe.
VIP
As a valued member of the Spark family, we give you discounted rates for all projects. You and your staff will have access to the Spark Computers Portal, which consists of our knowledge base, live chat, structured request, project catalogue, hardware requests, standard documents and much more.
Identity Management
We provide a platform so we can administer Identity Management within your business. This gives you the greatest control of your internal data, staff account security, access permissions and staff email accounts. For example, prevent logins from outside of Australia, or revoke access immediately in the event of employee termination.
Endpoint Detection and Response
Our EDR system will monitor your network. If something unusual or unexpected happens, data about the event is sent back to the centralised EDR system and analysed. If a threat is identified, our EDR system will take preventative or mitigative action, such as immediately disconnecting the endpoint or even rolling back infected file changes.
Microsoft 365 Management
We tailor your Microsoft 365 environment to get the best value for your business. The Microsoft suite is the back-bone for our cloud-first approach and the modern workplace. We implement, maintain and manage this collaboration suite and tailor it for your business.
Domain & Website Hosting
We include high-performance WordPress website hosting services that provide the ultimate in reliability, performance, and peace of mind. Our powerful servers are designed to ensure lightning-fast load times and 24/7 uptime
In addition, we offer domain registration and DNS hosting as part of our services.
Microsoft Modern Workplace
We implement the Microsoft Modern Workplace as a comprehensive solution to streamline collaboration and productivity. With Microsoft Teams at the heart of this platform, our clients can experience seamless communication and teamwork across multiple devices and locations. Our solution also provides secure access to critical data and applications from any device, at any time, with robust security and compliance features. With our advanced analytics and artificial intelligence capabilities, we empower businesses to transform the way they work, make informed decisions, and achieve better outcomes.
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Spark Computers truly has a genuine and friendly approach. As an IT support service I found them to be very responsive and knowledgeable. They even take the time to guide me through simple process's to improve my business efficiencies. Would highly recommend Spark Computers to other business's.
Aleks Naumoski
Yellow Brick Road
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Spark Computers provides a professional service is so knowledgeable regarding our IT issues, whether that be simple trouble-shooting or cyber-security concerns.